Terms of service

This website is operated by Veloura. Throughout the site, “we”, “us”, and “our” refer to Veloura. By visiting our website or purchasing from us, you agree to these Terms of Service and all policies linked on our store.

You must be the age of majority in your place of residence, or have permission from a parent or legal guardian, to use this store. You must not use our products or services for unlawful purposes or violate applicable laws.

We may refuse service, cancel orders, or limit quantities where reasonably necessary, including in cases of suspected fraud, pricing errors, product unavailability, or misuse of the store. If we cancel a paid order, we will refund the cancelled amount to the original payment method.

We aim to display product descriptions, colours, images, prices, and availability accurately. Screen settings and photography may affect how colours appear. Supplier-provided information can change, and we may correct errors or update information without prior notice.

Prices are displayed in Malaysian ringgit unless stated otherwise. Shipping charges and any applicable taxes are shown at checkout. Placing an order is an offer to purchase. An order is accepted when we confirm it and begin processing it.

Some products are fulfilled by third-party suppliers. Products in one order may arrive separately. Delivery dates are estimates and are subject to our Shipping Policy.

Returns, refunds, damaged items, and cancellations are governed by our Return and Refund Policy.

The content, branding, graphics, and original materials on this store belong to Veloura or their respective licensors and must not be copied or commercially exploited without permission.

To the extent permitted by law, Veloura is not liable for indirect or consequential loss arising from use of the store or products. Nothing in these terms excludes rights or remedies that cannot legally be excluded under applicable consumer law.

These terms are governed by the laws of Malaysia. We may update them by publishing a revised version on this store.

Questions about these terms can be sent to dannishhakim28@gmail.com.